1. Home
  3. Terms & Conditions | Vape Online Store

Terms & Conditions | Vape Online Store

Welcome to VapeOnlineStore.co.uk, your trusted UK vape retailer 🇬🇧. By using our website and placing an order, you agree to the following Terms & Conditions. Please read carefully. ✅

1️⃣ Introduction / Acceptance of Terms

  • By using VapeOnlineStore.co.uk, you accept these terms.

  • Terms apply to all purchases, promotions, and website usage.

  • We may update these terms from time to time, so check regularly. 🔄

2️⃣ Age Restriction & Verification 🔞

  • Customers must be 18 years or older.

  • Age verification occurs on your first order.

  • Orders cannot be dispatched until age is verified.

  • Delays due to verification are not our liability.

3️⃣ Products & Availability 🛒

  • We sell authentic vape products from trusted brands.

  • Stock availability may vary.

  • Product images/descriptions are for illustration; minor variations may occur.

  • Products are for personal use only, unless stated otherwise.

4️⃣ Orders & Payment 💳

  • Accepted payments: Credit/Debit Cards, PayPal, and other secure methods.

  • Prices include applicable taxes unless stated.

  • We reserve the right to cancel or refuse orders.

  • Promotions, coupon codes, and offers are subject to availability & terms. 🎁

5️⃣ Shipping & Delivery 🚚

  • Shipped via Royal Mail or approved courier partners.

  • Same-day dispatch for orders placed before 3:30 PM Mon–Fri.

  • Weekends & Bank Holidays do not count as working days.

  • Delivery times are estimates only.

  • Parcels are shipped in plain, unbranded jiffy bags for privacy.

6️⃣ Returns & Refunds 🔄

  • Returns accepted for faulty or non-faulty items under our Returns Policy.

  • Non-refundable: personalised, customised, or perishable products.

  • Refunds processed within 2–3 working days after receiving returns.

  • Customers are responsible for return shipping unless item is faulty.

7️⃣ Legal Compliance ⚖️

  • All products comply with UK vaping regulations.

  • Customers must use products responsibly.

  • No sales to minors – strict age verification enforced.

8️⃣ Liability & Disclaimer ⚠️

  • Not liable for misuse, delivery delays, or courier issues.

  • Products are for adult smokers & vapers only.

  • No guarantees for external links or third-party content.

9️⃣ Intellectual Property ©️

  • All website content, images, and logos are copyrighted.

  • No content may be reproduced without written permission.

🔟 Privacy & Data Protection 🔒

  • We comply with UK GDPR regulations.

  • Customer data is secure and never shared without consent.

  • See our Privacy Policy for more details.

1️⃣1️⃣ Governing Law & Jurisdiction 🏛️

  • Terms governed by UK law.

  • Any disputes handled under UK courts jurisdiction.

1️⃣2️⃣ Modifications ✏️

  • We reserve the right to update these Terms & Conditions at any time.

  • Customers should review regularly for updates.

1️⃣3️⃣ Promotions, Offers & Loyalty Card 🎁💳

General Offers:

  • Valid for one use per customer unless stated.

  • Max two redemptions per household.

  • Valid for 28 days from publishing.

  • Offers may be withdrawn at any time.

VapeOnlineStore.co.uk Loyalty Card:

  • Only valid for customers 18+ in the UK & Ireland.

  • Receive stamps on eligible purchases; must present card at checkout.

  • Gifts can only be redeemed on 5th and 10th stamp.

  • Stamps have no cash value, non-transferable, and expire after 3 months.

  • Abuse may result in cancellation of the card & rewards.

✅ Key Notes for Vapeonlinestore.co.uk E-commerce:

  • UK legal compliance is essential (age verification, nicotine limits). ⚖️

  • Clear statements about delivery, returns, and liability protect your business.

  • Use plain, readable language for clarity. 📖

  • Include links to Privacy Policy, Returns Policy, Contact Us.

  • Reinforces that Vapeonlinestore.co.uk is a trusted UK vape retailer offering authentic vape products, secure checkout, and fast UK delivery. 🚀